providing great service is the most natural activity in the world.
it's fun to help others because it feels good.
without a solid foundation, it is impossible to create anything of value
our Foundation
- 1. People
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We understand that teams are made of people and skilled people collaborating with each other make effective and fun teams. We hire people who will make efffective teams and deliver quality work and collaborate with our partners and clients.
- 2. Communication
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Clear and timely communication is the bedrock of every partnership. We are comfortable using different methods to communicate with our clients and partners. Chat, e-mail, audio and video meetings are all tools that we use to achieve our overall communication effectiveness. We firmly believe that being transparent and open in our communication with our partners and clients is a good thing.
- 3. Processes
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The process followed by the team is what determines the quality and timeliness of it's deliverables. We have adopted and implemented industry standard processes and tools in all areas of our business to ensure that our partners and clients know what to expect from us at all times. This also ensures that our teams are on time with their deliverables and that our partners and clients are aware of the status of the deliverables.
- 4. Quality
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We are very particluar about quality at Longbow. Be it the quality of communication, processes or our deliverables, Longbow follows methods to ensure that the quality of what we deliver to our partners and clients meets their expectations.